Terms and Conditions

Service Provider Identification

Provider: Paolo Maria Astuto
Registered Office: Piacenza, Italy
Email: info@emiliaromagnafoodtours.com

1. General Information

This website, emiliaromagnafoodtours.com, offers food and wine experiences and tours in the Emilia-Romagna region.

By making a reservation through this website, you fully accept these Terms and Conditions.

The experiences are organized and managed by Emilia Romagna Food Tours.

2. Reservations

Reservations can be made directly through the website.

A reservation is considered confirmed only after:

  • completion of payment

  • receipt of the booking confirmation email.

The customer is responsible for ensuring the accuracy of the information entered during the reservation.

3. Payments

Payments must be made at the time of booking using the methods available on the website.

Prices listed on the website:

  • are expressed in Euros (€)

  • include any applicable taxes, unless otherwise indicated.

4. Cancellation Policy

Cancellations must be communicated via email.

Refund conditions are as follows:

  • Cancellation up to 48 hours before the experience: full refund

  • Cancellation within 48 hours of the experience: no refund

  • No-show: no refund

In the event of cancellation by the organizer due to force majeure (bad weather, partner unavailability, etc.), the following will be offered:

  • a full refund or

  • the experience will be rescheduled.

5. Changes to Experiences

The organizer reserves the right to modify:

  • itinerary

  • location

  • suppliers

when necessary to ensure the quality and safety of the experience.

Any changes will not affect the overall value of the experience.

6. Participation in Tours

Participants must

  • arrive at the meeting point on time

  • respect the instructions of the guide or organizer

  • notify any allergies or food intolerances before the experience.

Emilia Romagna Food Tours cannot guarantee the complete absence of allergens in the products tasted.

7. Liability

Emilia Romagna Food Tours is not responsible for:

  • lost or damaged personal belongings

  • irresponsible behavior of participants

  • any accidents caused by failure to follow the instructions provided during the experience.

8. Consumption of Alcohol

During some experiences, the consumption of wine or other alcoholic beverages may be included.

Participants must be of legal age to consume alcohol according to Italian law.

Responsible consumption is recommended.

9. Intellectual Property

All content on the website, including:

  • text

  • text

  • logo

  • graphics

are the property of Emilia Romagna Food Tours and may not be used without authorization.

10. Privacy

Customer personal data is processed in accordance with European data protection regulations (GDPR) and as indicated in the website's Privacy Policy.

11. Applicable Law

These Terms and Conditions are governed by Italian law.

Any disputes will be subject to the jurisdiction of the competent court in accordance with applicable law.

Last updated: 08/03/26